FAQs

Seniors (65 years and older), receive an eye exam for a $50 fee with a valid BC Care Card MSP number (assuming you have not yet used your benefits up for the year at that time). 

Children 18 years and younger pay $0 for an eye exam with a valid BC Care Card MSP number. 

Students are only charged $85 and do not have to provide a BC Care Card MSP number. If, however, a student is 18 years or younger, we can identify you as a child eye exam, and then you pay $0.

Adult eye exams are $130. 

Any visits with our Ophthalmologist (eye specialist) is also covered under your B.C. Care Card regardless of age.

* The B.C. Medical Service Plan (See your B.C. Care Card) provides optometrists with a small payment for each senior and child eye exam in order to help provide all seniors and children with annual eye exams, as well as payments to cover the cost of all specialist appointments. Lifetime Eyecare has a longstanding policy of never charging these patients any additional fees for these eye exams and consultations unless the patient is either without a B.C. Care Card or requests additional services and/or consultations that are not covered by the B.C. Medical Services Plan. On occasion the Ophthalmologist may require an out-of-pocket payment if certain services are not covered by the B.C. Medical Services Plan.

We are open Monday through Saturday and have a full optometry and optical staff on-site available to serve you.

If you need to see an Eye Specialist, you don’t need to wait 6 months to a year, for you can see Dr. Diep, our Retinal Specialist within days or weeks.

PLEASE CALL IN ADVANCE TO MAKE AN APPOINTMENT.

HOURS:
Monday – Friday:
9:00 am – 5:30 pm
Saturday:
9:00 am – 4:00 pm
Sunday: Closed

To request an appointment with an Optometrist (Eye Doctor): (3 options)

(1) Call us at 604.522.1120

(2) Click on “Request an appointment” 

(3) Request an appointment via email — write to Appointments@LifetimeEyecare.ca directly and you will receive a response within 1 business day.

* Please note that a referral is required to see an Eye Specialist. Just make an appointment to see our Eye Doctor and we will gladly set up an appointment with our Specialist if so required. If for a particular reason you may need to see a different specialist other than Dr. Diep, we will happily arrange a referral to a different specialist located in the area that is easiest for you.

To learn more about our wonderful Eye Doctors and Eye Specialist, please click here.

You should get an eye exam every 1-2 years depending on your age. If you have a history of vision conditions, you should get an eye exam every single year, regardless of age. In some cases, with those who have diabetes for example, we recommend an eye exam every six months. For more information on Eye Exams, please click here.

Generally a full exam has two parts to it, the “pre-exam testing” that we do with only takes a few minutes. It is during this time that we also update your family history in our files. The second and main part is the exam by the Optometrist. The time required can vary from 5-15 minutes total. If you are referred to see our Eye Specialist (Ophthalmologist), your appointments can vary and may include some HD photography of the retina, which can add a few minutes to the time of your appointment.

Yes. In fact right next to our building at 625 5th Avenue, New Westminster, we have a small parking lot. There is also ample neighborhood and street parking that is free for two hours within 2-4 blocks if you don’t mind walking for a minute or two. 

Yes, in fact we are one of the only eyecare or eyeglass centres in the entire area with an A+ rating from the esteemed Better Business Bureau (BBB). If you wish to read more about our rating with the BBB, please click here.

But just as impressive as our A+ rating is, we have also been rated #1 best eyewear and #1 best optometrists in the city of New Westminster almost every year since 2008.